NOW TV is a popular entertainment service that attracts new users week after week. But they immediately notice the flashing green light on the TV remote.
Having trouble with electrical gadgets is always nerve-racking. The barrage of thoughts flying around to make sense of the situation will surely be scary.
For people new to NOW TV, figuring out what the flashing green light on the remote means will be an ordeal. But I’m here to help.
You’ll notice a green light flash on your NOW TV remote when it tries to pair with the Stick. It’s because you’re yet to complete the setup process for your Now TV. It will help if you pair the NOW TV remote with the Stick because the light will stop flashing.
This article will show you easy steps to help you pair your NOW TV remote and stick. We’ve also got you covered with troubleshooting tips for faulty TV remotes.
The flashing green light on your NOW TV remote means a pairing attempt by the remote. The NOW TV remote will try to pair with the Stick; otherwise, you can’t use it.
You only need pairing for the NOW Smart remote. So the flashing green light can only happen with NOW Smart remotes.
The standard Infra-Red (IR) remote doesn’t require pairing because it lacks a wireless connection.
Below is a table showing NOW TV remote types based on Stick models.
Standard IR Remote
Smart Remote
Black NOW Box
NOW Smart Stick
Smart Box with Freeview
Smart Box with 4K and Voice Search
What’s great about the Smart remotes is that you don’t have to point them directly at sticks to use them. Hence the name ‘enhanced point anywhere remote.’
NOW TV Smart remotes have a unique link, unlike other remotes with generic links to decoders. So, the remotes won’t work unless you pair them with the Sticks.
That unique feature helps to keep only one remote linked to the Stick at a time. How does that help? No one can use a similar remote to play with channels during viewing.
It’s unsettling for some decoders how someone can pick up a similar remote and interrupt viewing. Such a scenario would surely not go down well.
Perhaps your kid is throwing a tantrum, or it’s another adult just being silly. That can get very annoying so fast! But there’s comfort when there’s only one active remote.
You can easily keep the remote at arm’s length and immerse yourself in your viewing experience.
It’s always important to finish the setup for your Now TV before moving to stream channels. One key aspect of the setup is pairing the remote and Stick.
You can try navigating channels via the Stick, but only a few controls exist. Viewing and navigating any TV is more convenient with the remote at hand.
Thankfully, pairing the NOW Smart remote and Stick is something other than rocket science.
It’s easy to complete and only lasts a few moments, so you can easily breeze through the process.
How do I Fix a Now TV Remote Flashing Green?
The green light on your NOW Smart remote will stop flashing once you pair the remote and Stick. So, ensure pairing is complete, and that’s all to it.
Pairing usually comes up for Smart remotes when setting up the Smart Stick for the first time. After that, there isn’t a routine need to do that except for the link breaks.
That can happen due to a faulty wireless connection or interference with the WiFi network. Otherwise, pairing the NOW smart remote only happens out of the box.
You don’t have much to worry about here because the pairing process is automatic. It doesn’t require you to choose any setup options on the TV menu.
You may need to pair both new and old NOW Smart remotes. But pairing a new remote is the easier task of the two.
Please, follow the steps below to pair your new NOW Smart remote with the Smart Stick or Box.
Ensure you have an excellent WiFi connection for your NOW Smart Stick.
Take out the Smart remote from the package.
Open the battery compartment of your NOW Smart remote.
Grab two new AAA batteries and fix them in the battery compartment. Always ensure to use new batteries; weak batteries can hinder the pairing process.
The positive side (tip) of both batteries stays up, not one battery upside down, as is the case in other remotes.
You can close the battery compartment after you fix the batteries.
The pairing process will begin automatically, and you’ll see “NOW Remote pairing” on your TV screen.
Once the process is complete, the green light in the battery compartment will flash to signal success.
Your Smart remote didn’t pair automatically? That’s nothing to worry about. Here’s what you can do below.
Move the Smart remote closer to the Smart Stick or Box. You may experience trouble with pairing due to a poor internet connection.
Open the battery compartment again, and you’ll find a small button at the bottom.
Press and hold down the button for five seconds. That will initiate the prompt on your TV screen. You should now see “NOW Remote pairing” on your TV screen.
Why Is My NOW TV Remote Flashing Green And Not Working?
The green light on your NOW Smart remote will flash when you need to pair the remote to the Smart Stick. So re-doing the pairing process should get your remote working.
Pairing the Smart remote again with the Smart Stick or Box isn’t the same as a new setup. Yet, it involves only a few extra steps.
How to Re-Pair the Smart Remote
Open the battery compartment of your NOW Smart remote and take out both batteries.
Unplug the power cord from your Smart Stick or Box. Then wait five seconds before you plug it back.
Return the AAA batteries to the battery compartment when you see the home screen on your TV. Then close the battery compartment.
Click the pairing button below the battery compartment and hold it for three seconds. Or hold it until you see the pairing lights start to flash.
You’ll need to get new AAA batteries if the pairing light doesn’t flash after holding the pairing button.
Wait for 30 seconds while the Smart remote pairs with the Smart Stick or Box.
Your Smart remote should work as usual after completing the pairing process. But you’ll have to do more troubleshooting if that’s not the case.
How Do I Fix An Unresponsive NOW TV Remote?
When your NOW Smart remote isn’t working, that points to a minor error at first. You’ll have to diagnose quickly to see if that solves the problem.
Here are some troubleshooting tips to help get your NOW Smart remote working again.
Restart Your Smart Stick or Smart Box and Remote
Restarting your devices serves to perform a memory reset for them. That can help to wipe out any system glitches.
You can restart your NOW devices with the steps below.
Open the battery compartment of your NOW Smart remote and take out both batteries.
Unplug the power cord from your Smart Stick or Box. Then wait five seconds before you plug it back.
Return the AAA batteries to the battery compartment when you see the home screen on your TV. Then close the battery compartment.
Wait for 30 seconds while the devices re-establish a connection.
Replace the Batteries
Open the battery compartment of your NOW Smart remote and take out the old batteries.
Unplug the power cord from your Smart Stick or Box. Then wait five seconds before you plug it back.
Place the new AAA batteries in the battery compartment when you see the home screen on your TV. Then close the battery compartment.
Wait for 30 seconds while the devices re-establish a connection.
After that, you should see “NOW Remote pairing” on your TV screen.
If the above troubleshooting tips don’t work for your remote, that can mean a faulty Smart remote. So you’ll have to consider buying a new remote.
You can buy a new remote HERE if your remote seems damaged. You’ll get prompt attention from NOW agents who will help you through the process.
There’s a slight reprieve for iPhone users here; you may cancel getting a new Smart remote. Instead, you can use your iPhone as a remote on NOW TV.
That’s pretty cool. It only involves casting your iPhone to the TV using the simple steps below.
Download the NOW app on your iPhone and sign in.
Choose the NOW Smart Stick or Box you want to link your phone with. The name will appear with four digits. The digits are the last four under your NOW device.
After you connect your iPhone to your NOW device, select “Watch on TV.”
Next, you’ll see “Show Remote” on the bottom of your phone’s screen. Choose the option to use your iPhone as a remote on NOW TV.
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